Legal

Privacy Policy

Last updated: 30 June 2026

Teens and Kids Aviation Club Zambia ("TKACZ", "we", "us", or "our") is committed to protecting the privacy of the children and families who participate in our programs. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

1. Who We Are

TKACZ is a Zambian youth aviation organisation based at Plot No. 1369A, Off Palm Drive Avenue, Chelstone, Lusaka, Zambia. We can be contacted at [email protected] or +260 979 960 158. As the organisation collecting and processing your personal data, TKACZ is the data controller for the purposes of this policy.

2. Information We Collect

We collect personal information when you enroll a child, register for a program, submit a contact form, or sign up for our newsletter. This may include: the child's full name, age, school grade, and school name; the parent or guardian's full name, email address, and phone number; medical or special needs information provided voluntarily; payment transaction references (we do not store full card or mobile money details); and information about how you heard about TKACZ. We may also collect technical data such as your IP address, browser type, and pages visited when you use our website, for the purpose of improving our services.

3. How We Use Your Information

We use the information we collect to: process enrollments and program registrations; communicate with you about upcoming sessions, schedule changes, and confirmations; send our newsletter if you have opted in; ensure the safety and wellbeing of participants during our programs; comply with legal obligations; and improve our website and services. We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Children's Privacy

TKACZ is dedicated to protecting the privacy of children. We only collect personal information about children under 18 with the explicit consent of a parent or legal guardian. Parents and guardians may request to review, update, or delete their child's personal information at any time by contacting us at [email protected]. We do not knowingly collect personal information from children without parental consent.

5. Payment Information

Payments for program fees are processed through third-party Zambian payment gateways. TKACZ does not store, process, or have access to your full payment card details or mobile money credentials. All payment transactions are subject to the privacy policy of the relevant payment provider. We retain only a transaction reference number for our records.

6. Sharing Your Information

We may share your information with: our program instructors and staff, solely for the purpose of delivering the program you have registered for; payment gateway providers, to process your transaction; and regulatory or law enforcement authorities, where required by Zambian law. We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law.

7. Data Retention

We retain personal information for as long as necessary to deliver our programs and comply with our legal obligations. Enrollment and registration records are typically retained for three years after the last program attended. You may request deletion of your data at any time, subject to any legal retention requirements.

8. Your Rights

You have the right to: access the personal information we hold about you or your child; request correction of inaccurate information; request deletion of your information, subject to legal obligations; withdraw consent for newsletter communications at any time; and lodge a complaint with the relevant Zambian data protection authority. To exercise any of these rights, please contact us at [email protected].

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and analyse how visitors use our site. You can control cookie settings through your browser. We do not use cookies to track you across third-party websites or for advertising purposes.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the 'Last Updated' date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or participation in our programs after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Teens and Kids Aviation Club Zambia, Plot No. 1369A, Off Palm Drive Avenue, Chelstone, Lusaka, Zambia. Email: [email protected]. Phone: +260 979 960 158.

Questions About This Policy?

If you have any questions or concerns about how we handle your personal information, please get in touch.

Email
[email protected]
Phone
+260 979 960 158
Address
Chelstone, Lusaka, Zambia